BtoB magazine had an excellent Q&A in its Feb. 8 issue about the impact of emerging media on direct marketing. The panelists included Bruce Biegel, managing director, Winterberry Group; Adam Christensen, manager-social media, IBM Corp.; Michael Mendenhall, CMO, Hewlett-Packard Co.; Laura Ramos, VP-principal analyst, Forrester Research; and David Meerman Scott, marketing strategist and author of “The New Rules of Marketing and

We seek authorities. Clients value them. Reporters use them as sources. Conferences ask them to speak.

The mindset of an authority is different from traditional sales and marketing. We explored the steps for an organization to become an authority in a previous post.

This time, we'll concentrate on the mental side of the process.

Mindset of an Authority

1. Perspective

Authorities understand the history